Instagram Support & CRM: turn every DM into a sale
Automate your Direct conversations, qualify leads with Artificial Intelligence, and centralize WhatsApp and Instagram in a single inbox — all on the same Hootspy platform.
Instagram DM automation that sells for you
Capture, reply to, and qualify every Direct interaction automatically — from the first comment to the handoff to your team.
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Automatic Direct replies, 24/7
Reply to comments and Direct messages instantly, any time. The bot understands the conversation context and keeps service active even outside business hours.
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From post comment to DM
Automatically turn people who comment on your posts and Reels into private Direct conversations, capturing prospects at the exact moment of interest.
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Hybrid flows: AI + guided paths
Combine intelligent replies that understand customer intent with structured flows that standardize your operation and prevent errors in the Direct.
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Handoff to a human without losing context
When a conversation needs a human touch, it's routed to an agent with the full Direct history preserved — no friction.
Qualify Instagram leads with Artificial Intelligence
Hootspy's AI interprets every Direct conversation, identifies buying intent, collects the right information, and ranks leads by potential — handing your team only the hot opportunities, ready to close.
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WhatsApp and Instagram in a single inbox
Stop switching between apps. Hootspy's unified inbox brings WhatsApp and Instagram conversations together in one place, distributes work across the team, preserves the full customer history, and keeps a professional service standard on every channel.
Ready to automate your Instagram with AI and CRM?
Centralize WhatsApp and Instagram, qualify leads automatically, and sell more from every conversation.
